Patient Portal Access
For New Portal Registrations
For Patients that have registered previously
Click Here
Please read the following tips before registering for the first time.
When creating your user name, please do not use any special characters such as $ @ ! etc. and keep the name alpha-numeric only. Once you submit, you will see a message indicating your registration was successful, and an email will be sent to you. The registration email may go to your junk mail or spam, so please check these folders if you do not see the email within a few minutes in your inbox. If this is the case, move it to your inbox and click on the validate button. You must click the validate button to access the portal.
Troubleshooting tips:
If you receive a message indicating that your email is not recognized, please send an email to support@partnersimage.com and request assistance. Please include your name, date of birth and the correct email that you want to use. It is possible that some information in our system is missing or we have old information on file. Your registration information and our database must match in order to access the portal. Please also use this support email for any other issue that is preventing you for accessing the portal.
If you have been able to login previously but cannot login with the same credentials as last time, your user name may have timed out. In this case, just re-register again with a new user name.
The Partners portal is managed by our Electronic Medical Records (EMR) provider. We have observed that the password reset requests do not always work. This is usually because some email providers delete the email (they think it may be junk) before it arrives in your inbox. If this happens to you, simply re-register again with a different user name. Your previous user name will be automatically delete with non-use after 4 to 5 months. Your radiology reports will never be affected by the expiration of your username.
